Hail Damage Claims Management and Repair

Eurotole /

Hail Damage Claims Management and Repair – Insurance companies & Experts

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For Insurance companies & Experts

EUROTOLE: The Trusted Partner for Complete Hail Damage Claims Management

In the event of hail-related damage, EUROTOLE handles the entire claims process for your clients—from claim declaration to repair.

Thanks to our dedicated sites designed to accommodate affected vehicles, we provide a fast, efficient, and high-quality solution, ensuring quick repairs while maintaining the satisfaction of your clients.

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Our solutions

  • Implementation of Hail Repair Centres
    Our hail repair centres are specialised centres set up at the site of the incident and remain operational throughout the repair process. These centres combine both expert assessments and repairs, providing an ideal solution for handling large-scale hail damage claims.

Autonomous hail centre dedicated to expert assessments and all necessary repairs, featuring:

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  • Advantages of Hail Repair Centres:

    • Industrialised Repair Process: Optimised repair management for faster claim processing compared to a traditional body shop network.
    • Rapid Installation: Our centres become operational in record time.
    • Optimal Customer Reception: Providing a smooth and comfortable experience for your clients.
    • Scalable Assessment Capacity: Expert assessment lines designed to handle a high volume of claims.
    • Complete Repair Services: On-site paint booths enable us to manage all types of repairs, even for severe damage.
    • Cost Control & High-Quality Repairs: Lifetime warranty on dent repairs, while ensuring controlled costs.
    • Full Management of claims for Insurance companies: Handling the entire claim process, from expert assessment to repair.
    • Dedicated Customer Support: A specialised helpline is available to assist your clients with any questions.

A Fast and Efficient Implementation Process

Grêle

Damaged vehicle

Grêle

Damaged vehicle

Déclaration

Appointment booking for insurance assessment via dedicated number or website
Case assignment received

Déclaration

Appointment booking for insurance assessment via dedicated number or website
Case assignment received

Expertise

Schedule management with partner access – Tablet-based damage assessment
+ repair appointment

Expertise

Schedule management with partner access – Tablet-based damage assessment
+ repair appointment

Réparation

Partner access (reporting)
Replacement vehicle

Réparation

Partner access (reporting)
Replacement vehicle

Facturation

Vehicle handover

Facturation

Vehicle handover

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Our goal: Ensuring policyholder satisfaction

Complete Policyholder Support:

  • Appointment Scheduling & Expert Coordination: We handle claim assessment appointments and coordinate with experts for a seamless process.
  • Personalised Customer Support: Policyholders receive SMS notifications for appointment confirmations and reminders.
  • Dedicated Support Line: A helpline is available for any questions from your clients.
  • Repair Scheduling: Welcome customers and organising repair appointments for an efficient service.
  • Replacement Vehicle: Providing a replacement vehicle (under 3 years old) for the duration of repairs.
  • Fast and Professional Return: Delivering a repaired and cleaned vehicle, ready to get back on the road.

Follow a Hail-Damaged Vehicle’s Journey Through Our Hail Centres!